Returns & Refunds
Our commitment to your satisfaction
7-Day Return Policy
Easy returns within 7 days of delivery
We accept returns within 7 days of the delivery date. To be eligible, items must be in their original condition — unused, undamaged, and with all original packaging intact.
Eligible for Return
- ✓ Items in original, sealed condition
- ✓ Damaged or defective items on arrival
- ✓ Wrong item received
- ✓ Missing items from order
- ✓ Items not as described
Not Eligible for Return
- ✗ Books that have been read/used
- ✗ Items damaged after delivery
- ✗ Returns after 7 days
- ✗ Items without original packaging
- ✗ Downloadable digital products
How to Initiate a Return
Contact Us
Reach us via WhatsApp or email within 7 days of delivery with your order number and reason for return.
Get Approval
Our team will review your request and provide approval along with return instructions.
Send the Item
Pack the item securely and send it to our address using any reliable courier.
Receive Refund
Once we receive and inspect the item, we process your refund within 5-7 business days.
Refund Processing Times
Bank Transfer: 5–7 business days
Easypaisa/JazzCash: 2–3 business days
Cash (COD orders): 3–5 business days after item receipt